Returns & Exchanges

At Glasshouse Salon, we want you to be completely satisfied with your purchase. If you are not happy with your retail products, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Return

Contact our customer care team or visit the salon with your order number and original receipt to begin the process.

2

Prepare the Package

Ensure all items are securely packed in their original packaging, including any promotional gifts or samples that were included.

3

Ship or Drop Off

Affix the provided prepaid shipping label to your box and drop it at any authorized courier location, or simply bring it to our front desk.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing